Thanks to the rise of IoT, the shopping and purchase experience will change forever. Increasingly, sensors keep track of items placed in shopping bags, eliminating the need for check-out. Smart shelves reduce inventory error and ensure that in-store items are where they say they are. Robots and beacons create a more personalized shopping experience that encourage loyalty. And payments are becoming automatic, no longer feeling like a transaction. What does the store of the future look like? What experiences do consumers want? What does this mean for businesses and their employees?